This policy outlines how InterGrid Ops collects, uses, and protects your personal information in accordance with Canadian privacy laws.
We collect information you provide directly, such as your name, email address, company affiliation, and operational data when you use our coordination platform. We also automatically collect technical data like IP address, browser type, and usage patterns through cookies and similar technologies.
Your information is used to provide, maintain, and improve our cross-regional system coordination services, including AI-assisted monitoring features. We use data to communicate with you, ensure platform security, comply with legal obligations in Canada, and for internal analytics to enhance operational alignment tools.
We do not sell your personal data. We may share information with trusted service providers who assist our operations under strict confidentiality agreements. Disclosure may also occur if required by Canadian law, to protect our rights, or in connection with a business transfer like a merger or acquisition.
We implement robust technical and organizational measures, including encryption and access controls, to protect your data against unauthorized access or disclosure. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law.
You have the right to access, correct, or delete your personal information. You can opt-out of promotional communications and manage cookie preferences through your browser settings. To exercise your rights under Canadian privacy legislation, please contact us at [email protected].
We may update this policy periodically. The "Last Updated" date at the top will reflect changes. Continued use of our services constitutes acceptance of the updated policy. For questions about this Privacy Policy, contact our Data Protection Officer at: InterGrid Ops, 150 King Street East, Toronto, ON M5C 1G6, Canada or via email at [email protected].
Connect with our cross-regional system coordination team for operational alignment and AI‑monitoring support.